Everything about how your personal data is collected, stored, and kept safe at Jitbuz — explained in plain, simple English.
Your privacy at jitbuz isn't just a policy — it's our promise
All your personal data is protected with 256-bit SSL encryption and stored to banking-grade security standards.
Jitbuz never sells your data to advertising companies or third parties. Your information is used solely to provide our services.
We only collect the data necessary to provide our services — nothing more. Collecting or retaining unnecessary information goes against our policy.
Your consent is obtained before your data is used. You can opt out of marketing messages at any time.
Jitbuz systems are regularly audited by third-party security experts. Any vulnerabilities discovered are addressed immediately.
You can request that your data be deleted. Where there is no legal obligation to retain it, deletion will be completed within 30 days.
This Privacy Policy ("Policy") applies to all services on the Jitbuz platform. By using Jitbuz, you are considered to have consented to the collection and use of your information as described in this Policy. Your privacy is our highest priority.
Jitbuz is an online gaming and betting platform built for players in Bangladesh. We collect certain information to improve our services and deliver the best experience — always transparently, minimally, and for a defined purpose.
This Privacy Policy applies to the jitbuz.im website, mobile application, and all other Jitbuz digital services. By using our platform, you agree to the terms of this Policy.
This policy was originally written in Bengali for clarity. In the event of any legal dispute, the English version shall prevail.
Jitbuz collects three types of data — what you provide directly, what is generated automatically when you use the platform, and what is received from third parties.
Jitbuz never stores your full bank account number, card number, or PIN. Payment details are used solely for transaction verification.
Jitbuz uses the data it collects solely for defined purposes. The table below clearly shows what each piece of data is used for.
| Data Type | Purpose of use |
|---|---|
| Name & Identity | Account creation, KYC verification & identity confirmation |
| Mobile & Email | Sending login confirmations, OTP verification, and important notifications |
| Payment information | Deposit & withdrawal processing, fraud prevention |
| Device & IP Information | Security monitoring, multiple account detection |
| Gaming History | Personalized offers, responsible gaming monitoring |
| Support Messages | Complaint resolution & service quality improvement |
Your consent is obtained before any marketing communications are sent, and you can opt out at any time. jitbuz will never use your information against you.
Jitbuz never sells your personal data. In certain situations, information may be shared with trusted third parties — always for a specific purpose and within defined limits.
When sharing data with third parties, data sharing agreements are in place to ensure they uphold the same standard of privacy protection.
Jitbuz uses cookies and similar technologies on its website and app to enhance your experience and ensure platform security.
Cookies can be managed through your browser settings. However, disabling essential cookies may limit certain features.
Jitbuz follows the highest industry standards to protect your data. Our security operates across multiple layers, so that even if one layer is compromised, your data remains safe.
In the event of a data breach, Jitbuz will notify affected members within 72 hours and take immediate steps to resolve the issue.
Jitbuz does not retain data longer than necessary. A specific retention period is defined for each category of information.
Once the retention period expires, data is securely deleted or anonymised.
You have several important rights regarding your data at jitbuz. To exercise any of these rights, please contact our support team.
You can request to see what data Jitbuz holds about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data, provided there is no legal obligation to retain it.
You can request that we stop using your data for a specific purpose.
You can request a copy of your data in a commonly readable format.
You can opt out of promotional messages or emails at any time.
Jitbuz strictly does not serve anyone under the age of 18. Collecting data from minors is completely against our policy.
Age verification is carried out at registration. If we believe a minor's data has been collected by mistake, it will be deleted immediately and the account will be closed.
If you are aware of a minor using jitbuz, please notify us at support@jitbuz.im. We will take immediate action.
Jitbuz may update this Privacy Policy when needed. If significant changes are made, we will notify you in advance.
The latest version of this policy is always available at jitbuz.im/privacy-policy. It's a good habit to check back from time to time.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us directly. Our support team is always ready to assist you.
Data protection complaints or deletion requests submitted by email are typically resolved within 30 days.
Your privacy is our responsibility. If you have any concerns, don't hesitate to reach out — we're always here to help.